Return & Refund Policy

At [Your Store Name], your satisfaction is our top priority. If you are not fully happy with your purchase, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.

• To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

• Certain products (such as perishable goods, personal care items, or customized orders) are not eligible for return.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.

• If you need an exchange for the same product, please contact us at [support email].

Order Issues & Damages

• If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery. Please include photos of the item and packaging so we can resolve the issue quickly.

Return Shipping

• Customers are responsible for paying return shipping costs unless the return is due to our error (defective or incorrect product).

• We recommend using a trackable shipping service to ensure we receive your return.

How to Start a Return

To initiate a return, please email click here https://cuisinae.com/apps/yanet-return